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Shipping Policy

Last updated: February 2026

We ship pan-India from our warehouse in Bengaluru, Karnataka. Every order is packed by hand to keep freshness locked in.

Processing time

Orders are processed within 1–2 business days (Mon–Sat, excluding public holidays). You will receive a confirmation email as soon as your order is packed and handed to our courier.

Delivery timelines

  • Metro cities: 3–5 business days
  • Non-metro cities: 4–7 business days
  • Remote pincodes / North-East: 6–10 business days

Shipping charges

  • Free shipping on all prepaid orders above ₹500.
  • A flat ₹49 shipping fee applies to prepaid orders below ₹500.
  • Cash on Delivery orders carry an additional ₹40 handling fee.

Order tracking

Once dispatched, you will receive an SMS and email with your tracking link. You can also view live status under Account → My Orders.

Undelivered or delayed orders

If a package is returned to us due to an incorrect address or non-availability at delivery, we will contact you to arrange a re-attempt. Re-shipping fees may apply for repeated attempts.

Questions about this policy? Reach us at hello@rarelocals.in or visit our Contact page.

    Free Shipping on Orders above ₹500 • Ships from Bengaluru • Rare in Nature. Local at Heart.
    RARE LOCALS
    Rare Locals

    Rare in Nature. Local at Heart.

    Discover distinctive coffee, tea and naturally prepared ingredients sourced from local regions across India. Every batch is small, traceable and packed with the freshness of the farms it came from.

    Shop Coffee • Shop Tea • Shop Dehydrated • Read the Journal

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